Upgrading

Upgrade Policy

Free Intermediate Updates
When you buy a copy of PipeData-PRO, you will get Intermediate updates free. Intermediate updates are updates of which the first version number has not changed. So if you buy PipeData-PRO 6.x, you can upgrade to any other version 6.x free of charge.

We send you an email when an upgrade is available you can also use the 'Check for New Version menu item' in PipeData-PRO to quickly check if you still have the latest version.

Intermediate upgrades cover any revisions that we would like to add immediately and have not been scheduled for the next major revision.

There may be on occasion no intermediate revisions between Major releases.

How to Get The Intermediate Upgrade
To upgrade your copy of PipeData-PRO, simply download the latest version and install it. You always download the complete package. You do not need to have the previous version installed to install the latest version.

Major Upgrades
Major upgrades are indicated by a change in the first version number. So an upgrade from 6.x to 7.0 is a major upgrade. Major upgrades usually have a significant amount of improvements and new features. Therefore, you will have to pay an upgrade fee if you want to take advantage of a major update.

However, the previous version will remain available for those who purchased it in the past and feel no need to upgrade. You will never be forced to upgrade. You will still be entitled to technical support if you continue to use the previous version. However, you will not receive any further updates with improvements or new features. And if you originally bought 5.x, you can still buy the 7.x upgrade even if you did not buy the 6.x upgrade.

If a major upgrade is released less than three months after you've purchased PipeData-PRO, you will receive the major upgrade free of charge.

Major upgrades are issued approximately eighteen months apart and installation is simple. Remember you don't have to upgrade, your existing software will still run.